Islamic Relief is an international relief and development charity founded in 1984 with its headquarters in Birmingham, UK. As well as responding to disasters and emergencies, Islamic Relief promotes sustainable economic and social development by working with local communities – regardless of race, religion, or gender. In Kosovo, Islamic Relief started its activity in 1999.

Islamic Relief Kosova is currently looking for 4 potential candidates to join our dedicated Team.

Announcement Ref. no: IR/RKS - 06/2026

Position: 4 x Child Welfare Interns

Department: Orphans Direct Support

Location: Pristina

Contract type: Internship

Working Hours: (09:00 – 15:00), Monday – Friday

✨ JOB PURPOSE:

• To provide administrative, operational, and communication support to the Orphan Programme at Islamic Relief Kosovo, ensuring effective coordination, timely response to beneficiaries’ needs, and accurate data management in line with organizational standards.

✨ KEY RESPONSIBILITIES:

• Provide general administrative and operational support to the Orphan Programme team.

• Respond to orphans’ requests and ensure their needs are addressed in a timely and appropriate manner.

• Welcome and assist orphans visiting or contacting the office through phone, email, SMS, or in person.

• Maintain and update orphan records in the database, ensuring compliance with data protection standards.

• Identify and report any concerns or issues related to child welfare to the Child Welfare Coordinator.

• Prepare meeting minutes and follow up on agreed action points.

• Ensure proper filing and archiving of documents in line with organizational procedures.

• Support the organization and implementation of programme activities and events.

• Participate in regular team briefings and share relevant information with colleagues when required.

• Assist in the preparation of reports, ensuring they meet agreed formats and deadlines.

• Maintain accurate records and logs of programme activities.

• Support internal and external communication related to the Orphan Programme.

• Liaise and coordinate with other departments and external stakeholders as required.

🔗 KEY WORKING RELATIONSHIPS

• Reports to the Line Manager.

• Works closely with the Line Manager or the team.

• Liaises at all levels with staff within the organization.

🎓 REQUIRED QUALIFICATIONS

• The candidate should be in studies or post-graduate.

• English Language knowledge (B2 – Intermediate).

📚SKILLS & COMPETENCIES

• Excellent word processing, excel and database skills.

• Excellent organisational skills.

• Demonstrable administration and office management skills.

• Experience of setting up and maintaining management information and data retrieval systems.

• Experience of diary and correspondence management.

• Strong written communication skills necessary to draft letters, reports and other documentation.

• Strong verbal communication and interpersonal skills and excellent telephone manner.

💡 KNOWLEDGE

• Advanced knowledge of Microsoft Office suite, including Word, Excel, and PowerPoint.

• Knowledge and understanding of using relationship management database software.

💡 ABILITIES

• Ability to manage day-to-day administrative and office management functions.

• Ability to demonstrate good interpersonal skills.

• Ability to collate data and produce reports.

• Able to plan, prioritize, and deliver to tight timescales.

• Ability to work effectively on own initiative and as part of a team, without close supervision.

• Ability to communicate effectively verbally, face-to-face, over the telephone, and in writing.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Able to work methodically with good attention to detail.

• Able to demonstrate a consistent approach to others with confidence and integrity.

🏆 PERSON SPECIFICATION:
It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles, knowledge about orphans, as well as commitment to Islamic Relief’s Vision, Mission, and Core Values.

🎁 BENEFITS WORKING WITH US:

• ✅You will be compensated for the internship role.

• ✅You will be part of one of the largest international humanitarian NGOs.

• ✅You will find yourself in a dedicated team with a humanitarian vision.
  

📅 APPLICATION DEADLINE:
- Interested applicants that possess the personal specifications mentioned above may apply from 25/03/2026 until 08/04/2026 at 23:59 o’clock.


⏳DEADLINE NOTICE:
- Please apply before the deadline, as any late application will be refused.

⚠️ IMPORTANT NOTICE:
- Submitting this application does not represent any responsibility on the organization of any kind, and the organization has the right to set standards as it deems appropriate for the job according to the information available about all applicants and to select candidates who will attend a job interview from among the applicants in accordance with those standards.

EQUAL EMPLOYMENT OPPORTUNITY

- Islamic Relief Kosovo is an equal opportunity employer and encourages all qualified individuals to apply, without discrimination based on gender, age, ethnicity, race, religion, disability, marital status or other personal affiliation. We believe in diversity, inclusion and mutual respect as an essential part of our organizational culture.