Donor Care Intern
Announcement Ref. no: IR/RKS - 04/2025
Islamic Relief is an international relief and development charity founded in 1984 with its headquarters in Birmingham, UK. As well as responding to disasters and emergencies, Islamic Relief promotes sustainable economic and social development by working with local communities – regardless of race, religion, or gender. In Kosovo, Islamic Relief started its activity in 1999.
Islamic Relief Kosova is currently looking for a potential candidate to join our dedicated Team as Intern.
✨ JOB PURPOSE:
- 📊 Reports & Payments: Manage annual and zakat reports, track donor payments, and update records.
- 💰 Donor Management: Monitor payments, send reminders, and follow up on overdue accounts.
- 🚫 Sponsorship Updates: Track withdrawals, reassign orphans, and coordinate with ODS.
- 🎯 Campaigns & Engagement: Secure new donors, finalize agreements, and ensure timely payments.
- 💻 Data & Records: Register donors, update systems, and process orphan payment lists.
- 🎁 Gift & Meeting Coordination: Handle donor gifts and facilitate meetings while ensuring privacy.
- ✅ Family Sponsorship & Year-End Review: Verify payments and finalize donor lists.
- 🔄 Other Duties: Support organizational needs as required.
🎓 QUALIFICATIONS & SKILLS
- 📚 Education: Studying or graduated in economics, business, in social science or a related field.
- 💻 Tech Skills: Basic Microsoft Office; financial software knowledge is a plus.
- 📊 Attention to Detail: Strong organizational and record-keeping skills.
- 🤝 Communication: Ability to engage with donors and work in a team.
- ⏳ Time Management: Ability to prioritize and meet deadlines.
- 🌍 Passion for Humanitarian Work: Commitment to IRK’s mission and values.
🛠 SKILLS
- Excellent word processing, Excel, and database skills.
- Excellent organizational skills.
- Demonstrable administration and office management skills.
- Experience in setting up and maintaining management information and data retrieval systems.
- Experience in diary and correspondence management.
- Strong written communication skills necessary to draft letters, reports, and other documentation.
- Strong verbal communication and interpersonal skills and excellent telephone manner.
📚 KNOWLEDGE
- Advanced knowledge of Microsoft Office suite, including Word, Excel, and PowerPoint.
- Knowledge and understanding of using relationship management database software.
💡 ABILITIES
- Ability to manage day-to-day administrative and office management functions.
- Ability to demonstrate good interpersonal skills.
- Ability to collate data and produce reports.
- Able to plan, prioritize, and deliver to tight timescales.
- Ability to work effectively on own initiative and as part of a team, without close supervision.
- Ability to communicate effectively verbally, face-to-face, over the telephone, and in writing.
- Able to work methodically with good attention to detail.
- Able to demonstrate a consistent approach to others with confidence and integrity.
🏆 PERSON SPECIFICATION:
It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles, knowledge about orphans, as well as commitment to Islamic Relief’s Vision, Mission, and Core Values.
🎁 BENEFITS WORKING WITH US:
- ✅ You will be part of one of the largest international humanitarian NGOs.
- ✅ You will find yourself in a dedicated team with a humanitarian vision.
- ✅ You will have the opportunity to develop your skills and knowledge by using our Learning & Development Platform for free.
📅 APPLICATION DEADLINE:
- Interested applicants that possess the personal specifications mentioned above may apply from 11/02/2025 until 24/02/2025 at 16:00 o’clock.
⏳DEADLINE NOTICE:
- Please apply before the deadline, as any late application will be refused.
⚠️ IMPORTANT NOTICE:
- Submitting this application does not represent any responsibility on the organization of any kind, and the organization has the right to set standards as it deems appropriate for the job according to the information available about all applicants and to select candidates who will attend a job interview from among the applicants in accordance with those standards.
- Department
- Local Fundraising
- Locations
- Prishtinë
- Employment type
- Internship
About Islamic Relief Kosova
Islamic Relief is an independent humanitarian and development organization with a presence in over 40 countries worldwide. We have been fighting poverty and injustice for 30 years, in a world where over three billion people still live in poverty. Islamic Relief has been operating in Kosovo since 1999, being one of the first organizations to contribute to helping, rebuilding, and developing the country. To this day, we continue the same mission, assisting all those in need, with special care for families with orphaned children.
Donor Care Intern
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